
Regulatory Affairs
The Regulatory Affairs department ensures compliance with laws, regulations, and guidelines governing IBKA products or services.
Key Roles :
1. Regulatory Compliance : Ensures products meet standards set by authorities through proper documentation and adherence to legal requirements.
2. Product Licensing : Prepares and submits applications to regulatory authorities for product approval or clearance, managing the entire submission process.
3. Liaison with Suppliers: Acts as the primary point of contact with suppliers regulatory bodies, responding to inquiries, providing data, preparing documentations and securing approvals.
4. Monitoring Regulations : Tracks changes in laws, guidelines, and industry standards globally or regionally to ensure ongoing compliance.
5. Internal Guidance: Collaborates with marketing, and quality teams to ensure products meet regulatory standards.
6. Post-Market Surveillance: Monitors products after launch for adverse events, safety issues, or compliance updates, submitting reports as required.

Sales
A sales department focus on conducting business with integrity, transparency, and respect for customers and colleagues.
Key Roles :
1. Engage with customers to understand their concerns and present tailored solutions.
2. Build and maintain long-term relationships with clients to ensure sustainable ethical business.
3. Provide feedback to product development or marketing teams based on customer insights.
4. Work with marketing to align campaigns and suggest improvements.
5. Resolve issues and enhance the customer experience.

Marketing
A marketing department drives IBKA growth by building brand awareness, and engaging customers.
Key Roles :
1. Market Research.
2. Branding.
3. Advertising and Promotion Strategies.
4. Digital Marketing.
5. Customer Engagement.
6. Product Development Support.

Human Resource
The Human Resource (HR) Department plays a critical role in managing IBKA workforce and ensuring its success.
Its primary functions revolve around attracting, developing, and retaining employees while fostering a productive and compliant work environment.

Supply Chain
The Supply Chain Department plays a critical role in ensuring the smooth flow of goods, services, information from suppliers to the end customer.
Key Roles :
1. Procurement and Supplier Management
2. Inventory Management
3. Logistics and Transportation
4. Demand Forecasting and Planning
5. Risk Management and Resilience
6. Partners Service and Collaboration

Warehouse & Invoicing
The Warehouse & Invoicing Department plays a critical role in the physical management of goods, ensuring accurate inventory control, and facilitating the flow of product and handling financial documentation.
Key Roles :
1. Inventory Management
2. Receiving, inspecting, and storing incoming goods.
3. Order Fulfilment.
4. Invoice Creation and Processing
5. Data Entry and Record Keeping
6. Inspecting goods for quality and compliance with specifications.
7. Managing returns or defective items.

Medical Affairs
